Frequently Asked Questions (FAQ)
Answers to common questions about our products, installation, delivery and payment. Quickly find the information you need for purchase and installation.
What products are available in your offer?
We offer a wide range of products, including: Acoustic wooden panels, Hexagon panels, wall coverings, LVT floors, Various types of panels and coverings, inspection doors, and materials for dry construction.
Where to buy acoustic wall panels?
Wall panels and wall coverings are available in our online store www.paneli.hr Check out the available models of wood imitation wall coverings. Buy
online at www.paneli.hr
Where and how can we use wall panels?
Wall panels are versatile interior elements that can be applied to walls, ceilings and furniture. They enhance spaces such as living rooms, bedrooms, dining rooms, hallways and corridors. They are used in residential, commercial and public spaces for decoration, improving acoustics and thermal insulation and hiding surface imperfections.
Where to use PET Felt?
PET acoustic panels are perfect for offices, conference halls, educational institutions, restaurants and modern interiors. Their adaptability allows easy integration into any design, while improving the acoustics of the space without the need for thick sound barriers.
What are the dimensions of acoustic wood panels?
Our acoustic wooden panels are available in dimensions 270x60 cm and 240x60 cm. The panel thickness is 21 mm.
Panel Type | Color | Size | |
Wooden panel Oak 240x60 cm - P-BH | White Oak 2240S | 2400x600x21mm | |
Wooden panel Black Oak 240x60 cm - P-CH | Black Oak | 2400x600x21mm | |
Wooden panel Walnut 240x60 cm - P-OJK | Walnut JK | 2400x600x21mm | |
Wooden panel Walnut 240x60 cm - P-OD4 | Walnut D4 | 2400x600x21mm | |
Wooden panel Oak 270x60 cm - P-BH | White Oak 2240S | 2700x600x21mm | |
Wooden panel Black Oak 270x60 cm - P-CH | Black Oak | 2700x600x21mm | |
Wooden panel Walnut 270x60 cm - P-OJK | Walnut JK | 2700x600x21mm | |
Wooden panel Walnut 270x60 cm - P-OD4 | Walnut D4 | 2700x600x21mm | |
Wooden panel Gray Oak 270x60 cm - P-SH | Grey Oak | 2700x600x21mm | |
Acoustic panel White 270x60 cm - PB | White | 2700x600x21mm | |
Hexagon wall panels H-CH | Black Oak | 300x259x8mm | |
Hexagon wall panels H-OJK | Walnut JK | 300x259x8mm | |
Finishing strip for acoustic panel White Oak 2240S |
White Oak 2240S | 2700mm | |
Finishing strip for acoustic panel Black Oak | Black Oak | 2700mm | |
Finishing strip for acoustic panel Walnut JK | Walnut JK | 2700mm | |
End strip for acoustic panel Walnut D4 | Walnut D4 | 2700mm | |
Finishing strip for acoustic panel Grey Oak | Grey Oak | 2700mm | |
Finishing strip for acoustic panel White | White | 2700mm |
What is the fundamental difference between WPC, MDF and PVC panels?
Each material has its own specific advantages.
WPC (Wood Plastic Composite) panels are extremely resistant to moisture and external influences, making them ideal for bathrooms, kitchens, and even exterior walls.
MDF (Medium Density Fiberboard) panels are the basis for most of our acoustic and decorative wood panels. They provide the strength of wood and excellent acoustic properties for interiors.
PVC panels are lightweight, 100% waterproof and very easy to clean, making them a practical and affordable solution for spaces such as bathrooms, garages or laundry rooms.
What are the advantages of your acoustic panels?
Our high-quality acoustic panels provide excellent sound insulation and serve as a decorative addition to the space. They are suitable for wall and ceiling mounting, are resistant to room conditions and can be installed in various spaces such as kitchens, bedrooms, living rooms, offices and others.
They come with FSC, CE, SGS Certificate.
Do you offer product samples before purchase?
Yes, we offer samples of our panels. Contact us for more information on sample availability and pricing. You can also order samples on our webshop.
What is PET Felt?
PET felt (acoustic panels) is a modern, environmentally friendly material made from recycled plastic bottles.
These acoustic panels combine functionality, aesthetics and sustainability, making them the ideal solution for soundproofing and interior design.
Their resistance, durability and ease of maintenance make them an excellent choice for a variety of spaces.
What are self-adhesive wall panels?
Self-adhesive panels and veneers , on the other hand, are used exclusively for visual renovation of surfaces. They have a self-adhesive backing, which means they can be installed without tools , without drilling and without additional adhesives. They are glued directly to walls, doors, cabinets or other flat surfaces. They are an excellent choice for apartments, offices or commercial spaces when you want a quick change with minimal effort.
What are the advantages of PET Felt?
Acoustic Efficiency – High NRC coefficient reduces echoes and noise in the room.
Environmentally Friendly – Minimum 70% of materials come from recycled sources.
Durability and Flexibility - Impact resistance and easy shaping according to the needs of the space.
Simple Installation - Ideal solution for walls, ceilings and partitions.
Is PET felt suitable for making various shapes?
We offer different dimensions, colors and shapes of PET felt, and we create custom solutions according to specific requirements. Regardless of whether you are looking for decorative panels or acoustic partitions, PET felt is an excellent choice for a functional and visually appealing space.
Can the panels be cut to fit specific space dimensions?
Yes, our panels can be cut to fit your space. We recommend that the cutting be done by a professional to ensure precise cuts and preserve the quality of the panel.
How are the panels installed?
The panels are installed by gluing them directly to the surface with polyurethane mounting adhesive. The surface should be as flat as possible for proper installation. They can be glued to a smooth wall, plasterboard, smoothed adhesive (ceramic, facade), and even to properly installed tiles. Wooden panels can also be mounted with screws.
You can see the instructionsHERE .
How are wall panels maintained and cleaned?
It is enough to lightly dust the panel grooves once a week with a duster. This will prevent the accumulation of dust and cobwebs that tend to collect in such places.
Do you have a panel installation team?
We currently have a team for installing panels in the Međimurje, Čakovec and surrounding areas. We are in the process of organizing teams in other major cities in Croatia.
Is there an assembly guide?
Yes, you can find the installation guide for acoustic panels and wall coverings on our website:View the guide
How many wall panels do I need for my wall?
Simply calculate: divide the wall area (width x height) by the area of one panel. If you are not sure, let us know the dimensions and we will help you with an accurate calculation!
Can I install wall panels myself or do I need professional help?
Yes, the panels are designed to allow for easy DIY installation. With our detailed instructions, most users successfully install them without professional help. However, for more demanding projects, we recommend hiring a professional.
What tools are needed for DIY installation?
For most installations, you will need basic tools: a tape measure for measuring, a saw (hand or jigsaw) or a scalpel for precise cutting, a spirit level for leveling, and installation glue. For some methods, such as mounting to a wooden frame, you will also need screws and a drill. Our self-adhesive panels and veneers do not require any additional tools.
Koliko montažnog ljepila treba za montažu panela?
Jedna tuba od 380g bit će dovoljna za 1 panel, čak i ako ljepilo nanosite malo gušće. U prosjeku, iz jedne tube možete montirati 1 do 2 panela, ovisno o tehnici nanošenja i vrsti podloge. Preporuka je do 380g montažnog ljepila po panelu.
Can I paint the panels a different color?
The possibility of painting depends on the material of the panel. Some panels, such as those made of raw MDF or plaster, can be painted with special wood paints to perfectly match your interior. We always recommend that you first check the product specifications or contact us for advice before painting.
Is the price of the panels per piece or per square meter?
The price of the panel is indicated per piece.
What is the price of wall panels?
The price of wall panels depends on the type of wall panels, starting from €45.00 per m2
Which warehouse do you deliver from?
We offer delivery directly from our local warehouses to your home or office. Our warehouses for Croatia are located in Čakovec and Zagreb.
What is the delivery time?
The delivery time for ordered goods is 3-10 working days. If the product is not in our warehouse, the delivery time is extended to 12-28 working days.
What if the panels arrive damaged?
In case of damage during transport, please contact us immediately with photos and do not collect the goods. We will quickly arrange a replacement at no additional cost to you.
Do you send panels outside Croatia?
Yes, we deliver to other EU countries upon request. Please contact us for a shipping cost calculation.
What are the payment methods?
You can make purchases on our webshop quickly and securely using various payment methods:
Transaction payment (payment to our business account via internet banking or at the bank).
Payment by card: we accept Visa, Mastercard and Maestro cards.
Payment with digital wallets: Google Pay and Apple Pay.
Additional card options: American Express (AMEX), Discover and JCB.
Your payment security is our priority - all data is protected by modern encryption protocols.
How do I order if I want a larger quantity of panels?
If you need a larger quantity of panels for a project (apartments, offices, catering facilities), contact us directly for an individual offer, additional discounts and faster delivery.
Is wholesale of panels available?
Yes, we also offer wholesale for partners. Competitive prices and wholesale discounts. Partner approach with special conditions. Quality, innovation and flexibility in the offer. Reliable shipping for all wholesale panel orders. Contact us for more information!
Do you offer panels and cladding with custom designs or made to order?
Yes, we offer the possibility of producing panels with a customized design or according to specific client requirements. It is important to note that the production of customized panels takes a minimum of 30 days. Also, there is a minimum quantity requirement for such orders. For a detailed offer and more information about customization options, please contact us directly. Our team will be happy to help you realize your unique project.
Are your products environmentally friendly?
Yes, our products are made from environmentally friendly materials and comply with European sustainability standards. We use MDF boards with low formaldehyde emission (CARB P2 standard) and natural wood veneers. With FSC certification.
How exactly do acoustic panels improve the sound in a room?
Acoustic panels work by "absorbing" sound waves. Hard surfaces like bare walls reflect sound, which creates unpleasant echoes and noise. Our panels, made from materials like PET felt and wooden slats, reduce this echo, making the space quieter, more comfortable and with significantly better speech intelligibility.
What does NRC (Noise Reduction Coefficient) mean and why is it important?
NRC (Noise Reduction Coefficient) is a standardized rating that shows how much sound the material can absorb, on a scale of 0 to 1. The higher the NRC rating, the better the panel absorbs sound. For example, an NRC of 0.75 means that the panel absorbs 75% of the sound that reaches it. When choosing acoustic panels, it is important to pay attention to the NRC rating to ensure that the product will meet your noise control needs.
Do your panels offer fire protection?
Our standard panels have a certain level of fire resistance, in accordance with European standards. For spaces that require increased fire protection, we have a special line of panels with improved fire resistance properties that can be ordered separately. Contact us for more detailed information on certifications and specifications.
Do the panels improve the sound insulation of the plaster partition wall?
A standard plaster partition wall with a 75 mm metal substructure, 5 cm thick stone wool filling and a single gypsum board on each side provides basic sound insulation. By adding our acoustic panels on both sides of the wall, we can significantly improve sound insulation. Tests show that by installing acoustic panels on both sides, an improvement in sound insulation by 5-8 dB can be expected. In practice, this means a reduction in sound level by approximately 4 times, which is a significant difference that you will immediately notice.
How do acoustic panels affect the heating and cooling of a room?
Our acoustic panels have a slight insulating effect that can help maintain room temperature. However, their primary purpose is acoustic treatment. For more significant thermal insulation, we recommend using specific insulation materials with our panels. For more details about thermal insulation, please feel free to contact us.
Can your panels be used for outdoor applications?
Our standard acoustic panels are designed for indoor use. For outdoor applications, we have a special line of weatherproof products. Contact us for more information on these specific products.
Can LED lighting be added to your panels?
Yes, our panels can be customized to integrate LED lighting or other electrical elements. This requires special preparation and installation. Contact us for more information on this option and for advice on the safe installation of electrical components.
Can you help me choose the color and panel pattern that will best fit my space?
Absolutely! Our expert team can help you choose the panels that will best fit your space. You can send us photos or sketches of your interior, and we will suggest suitable colors and patterns. We can also recommend a virtual 3D viewing service so you can visualize how the panels will look in your space.
Which panels are most popular for the living room/bedroom/office?
The most sought-after for living rooms are our panels in shades of natural and white oak, while darker tones such as walnut and black oak are popular for offices and bedrooms due to their more serious and majestic effect.
Additional questions?
If you have any additional questions that are not covered in this FAQ, please contact us via our webshop or directly by email or phone. Our team will be happy to assist you with additional information or clarification.